Returns & Exchanges

We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge. Returns (free of defect/error) will be subject to a $7 charge (return shipping + processing). 

Please contact us at help@fan.supply should you want to process a return within 21 days of purchase. Returns beyond 21 days of purchase will not be accepted.

Please note that we do not accept returns on international orders, please be mindful of this fact when placing your international order.